Overview.
Because every product is made specifically to order, we do not accept returns or exchanges for incorrect size selection, change of mind, buyer’s remorse, or preference regarding color, fit, or style.
Please review sizing information carefully before placing your order.
Damaged, defective, or incorrect items.
If your order arrives damaged, defective, or incorrect, submit an order issue request within 30 days of delivery.
Include your order number, a description of the issue, and any available photo links. We may request photos before approving a replacement or refund.
If approved, we will provide a replacement or refund at no additional cost.
Order changes & cancellations.
Requests to modify or cancel an order must be submitted within 12 hours of purchase.
Once production has begun, orders cannot be modified, canceled, or refunded.
Contact.
For damaged, defective, incorrect, or missing orders, use the order issue form. For general questions, use the contact form.